As we are a website selling different types of travel related products and additional extras, the technical steps before a contract is formed will depend upon the type of product you are purchasing. Except for the sale of a very small number of products from our website or other channels where we act as a retailer, we operate under a tour operator model. This means that we act as a principal and contract directly with our suppliers. Therefore, the contract for the product is between you the customer and us, MainEventTravel.com Ltd. Please refer to our Terms and Conditions which govern the terms of these bookings before completing your transaction with us.
When you "Enquire" or "Book" with MainEventTravel.com Limited:
When we place our supplier's products on our website we are inviting you to make an offer for the purchase. You do not make this offer until you press the "Book" at the booking stage. Don't worry if you have made any mistakes in inputting any of your details, as we will give you the opportunity to correct any errors after this with our team. No booking is confirmed before you receive a booking confirmation via email from the company. If you just "Enquire" you make no commitment to purchase and a member of our experienced sales team will be in touch as soon as reasonably possible to give you impartial information or confirm your order.
Once you have pressed "Book" you have made MainEventTravel.com an offer to purchase the products from the supplier for whom we are contracted. MainEventTravel.com Ltd is authorised by each of our suppliers to accept your offer on the supplier's behalf, and this acceptance occurs when we send you the e-mail confirmation. Once done there is a binding contract between you and us to supply this product to you with our relationship.
When you dynamically package your own holiday, that is when you bring more than one travel element into your break so that they can be purchased as one packaged holiday product, you are making us the offer to purchase this packaged product when you press "Book" at the secure payment stage. Again, any mistakes made while inputting any of your details can be corrected prior to the confirmation of the purchase.
Once you have pressed "Book" you have made MainEventTravel.com an offer to purchase the products and its preferred third party suppliers. MainEventTravel.com may send you an email acknowledging our receipt of your order. However, we accept your offer when we send you your confirmation e-mail. Once done there is a binding contract between you and MainEventTravel.com Limited for the product.
When our offers are "subject to availability":
When we place "subject to availability" poker holidays on the site we are inviting you to make an offer for their purchase. You do not make this offer until you press the "Book" at the secure payment stage. Don't worry if you have made any mistakes in inputting any of your details, as we will give you the opportunity to correct any errors before you press "Book".
Once you have pressed "Book" you have made MainEventTravel.com an offer to purchase the "subject to availability" holiday from us the tour operator. MainEventTravel.com is authorised by each of its suppliers to accept this offer on their behalf however we requires a short period of time to check to see if the holiday is still available. Therefore the MainEventTravel.com e-mail confirmation is NOT the contractual acceptance, but merely an acknowledgement that we have received your offer.
If the holiday is available we will automatically process your order and let you know that the holiday has been booked. The contract is formed on processing when your confirmation invoice is sent to you. Please note that once the order is processed you can only cancel the holiday in accordance with our relevant terms and conditions, which may impose cancellation charges. Equally you may also be subject to MainEventTravel.com cancellation charges to cover our administration costs and up to 3% on exchange rate fluctuations on this.
If the holiday is not available a member of our dedicated sales team will contact you with possible alternatives times, dates, offers or destinations.
Flights included in packages with MainEventTravel.com Limited:
Be aware that we do not book flights "real time" with the airlines that we work with. Therefore seat availability in the airline reservations system to which we connect will mean that there will be a delay in confirming purchases. Whilst every effort is made to reflect the true situation, instances may occur when airlines cancel sales. We will advise you within one working day if this is the case and will do all we can to reinstate your booking. No flight booking is confirmed prior to an email confirmation being sent to you the client. Once you have received confirmation the contract will be confirmed with us. Our contract is for the procurement of flights with other 3rd party contractors or direct to our airline partners.
Please note that once the order is ticketed you can only cancel the flight in accordance with the relevant restrictions on the ticket, which may impose cancellation charges or state that the ticket is non-refundable. Equally you may also be subject to MainEventTravel.com cancellation charges to cover our administration costs. Please see our Terms and Conditions here.
Our Affiliates Programmes:
We work directly with a number of preferred online affiliate partners to provide services such as Flights, Car / Coach Hire, Travel Cash, Trains, Travel Insurance, Event Buy-In. When you book with one of our affiliates, your contract is directly with one of these proven suppliers and not with MainEventTravel.com Limited.
Email - firstname.lastname@example.org
Phone - 0845 094 1012
1st & 2nd Floors
93 High Street